Exactly Why Preparation Is Key When Adopting An EMR Software
Cost-wise, it has never been a better time for the smaller medical office to purchase and start taking advantage of an EMR system. This is partly because of the recent American Recovery and Reinvestment Act of 2009, which includes an incentive plan that provides physicians who show "meaningful use" of EMR software programs $44,000 to $64,000 in Medicare or Medicaid bonuses. The concept: install and use electronic medical records in your practice now, and the Administration will effectively reimburse (in the future) for adopting.
The stimulus plan is effective not only for practitioners, but for the healthcare business itself, which has wanted medical record standardization for some time. But what a lot of medical doctors don't realize is that adopting an EMR system is not the same as working with most software applications. In reality, to be able to receive the quickest return on capital with EMR, physicians have to make certain the adoption plan is properly-constructed, specific and complete.
Fact: the majority of electronic medical records software consultants would love to present you with an EMR system and then make a run for it. And frankly, a lot of companies actually WILL do this. But the representative of a serious application with actual education and support programs understands that designing a strategy for adoption is key to not only your use of an electronic medical records product, but to potential future business.
A complete program should feature the following to enable a modest clinic to benefit:
Workflow Construction - This isn't simply a word processing software - it's a different method of operating. An EMR system demands that the habits of your employees change so that you can take advantage of the efficiencies available in the product. This means assistants may be readying patient records before appointments. It means that each and every move your practice makes with paper medical records will disappear. This really is always a critical issue for practices, and must be dealt with first.
Education - Despite the ease of use, everyone on staff, which includes the physicians, must have a clear working knowledge of the system. This benefits not only the short-term, as the product is adopted faster, but also in the future, as training difficulties have the potential to derail the installation altogether because of harmful sentiments about the program. Planning for training also means you need to establish whether to have an instructor visit, think about remote training or fly your staff to a destination. This may mean shutting down the office for a period. An experienced EMR developer will know to help you with this.
Expert Guidance - Developing an "EMR Mentor" is a boon to adoption and instruction process. This Mentor can be trusted to have the most current understanding of the product, and have the ability to assist staff members that are having difficulties, or who are unfamiliar with using computers within the workplace. Determining which staff member can be a task, but also can help to save the practice a lot of money in support and training costs by reducing the need to get on the phone with the developer whenever a difficulty arises.
It's important for any smaller clinic seeking to add an emr system to their practice that this isn't simply an application. A properly adopted electronic medical record system is just that: a system where software and staff combine to produce efficiencies, and in the end, roi.
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